Social Compliance Audit (CSR Audit)

Ever Better Solutions (EBS) delivers independent, risk-based Social Compliance Audit services designed to protect brands, strengthen supply chain integrity, and promote responsible business conduct.

Our audits support organizations in demonstrating compliance with:

• National labor legislation
• International labor standards, including those of the International Labour Organization (ILO)
• Global buyer codes of conduct and ethical sourcing requirements

Our approach goes beyond checklist verification. We assess management systems effectiveness, workplace practices, and operational controls to provide a realistic view of compliance performance and risk exposure.

Our Audit Methodology

EBS applies a structured, transparent, and evidence-based audit methodology, including:

• Independent Social Compliance Audits (Initial, Surveillance, and Follow-Up)
• Confidential worker interviews conducted by gender-diverse (COED) audit teams
• Comprehensive document and policy review
• Site inspection and operational practice verification
• Root cause analysis of identified non-conformities
• Supply chain due diligence and risk mapping
• Buyer readiness and pre-assessment evaluations
• Review of grievance mechanisms and worker engagement systems

Audit reports present clear findings, objective evidence, and prioritized improvement areas, aligned with international buyer expectations.

 Why Social Compliance Assessments Are Critical

In today’s global marketplace, social compliance is a strategic business requirement, not merely a legal obligation.

Effective social compliance systems help organizations to:

• Protect brand reputation and global market access
• Reduce regulatory, litigation, and reputational risks
• Strengthen buyer, investor, and stakeholder confidence
• Improve workforce morale, retention, and productivity
• Enhance transparency, governance, and ESG reporting

The EBS Advantage

• Independent, objective, and professionally trained auditors
• Strong understanding of Bangladesh labor laws and international standards
• Alignment with leading global compliance frameworks (SMETA, buyer codes, ILO conventions)
• Risk-based, practical, and evidence-driven audit approach
• Strict confidentiality and ethical audit practices
• Focus on measurable improvement and sustainable compliance

Social Compliance & Ethical Governance Coverage

Our assessments are comprehensive, structured, and evidence-driven, covering critical compliance pillars across operations and supply chains.

Governance & Social Management System

• We evaluate the strength and maturity of the organization’s social compliance framework, including policy development, leadership accountability, compliance monitoring, internal audit mechanisms, and corrective action management.
• Our assessment ensures that social responsibility is embedded at strategic, operational, and supervisory levels—transforming compliance from a reactive obligation into a structured management system.

Ethical Business Behavior

• We assess corporate integrity systems including anti-corruption policies, whistleblowing procedures, responsible sourcing practices, supplier oversight, and transparency in documentation and reporting.
• A strong ethical foundation reduces reputational risk, strengthens investor confidence, and reinforces buyer trust in global supply chains.

Freedom of Association & Collective Bargaining

• Our evaluation verifies whether workers can freely form and join associations, elect representatives, and engage in collective bargaining without interference, discrimination, or retaliation.
• We review management practices, worker committee structures, and communication channels to ensure alignment with international labor rights principles.

Hours of Work, Wages & Benefits

• We conduct detailed payroll and time-record analysis to verify compliance with legal requirements and buyer expectations regarding working hours, overtime limits, wage calculations, statutory benefits, leave entitlements, and social security contributions.
• Our review identifies wage inconsistencies, excessive overtime risks, and documentation gaps—supporting fair compensation systems and operational transparency.

Non-Discrimination, Violence, Harassment & Abuse

• We assess policies and workplace culture to ensure equal opportunity, gender equity, and zero tolerance for harassment, abuse, or discriminatory practices.
• Through confidential worker interviews and document verification, we evaluate how effectively the organization protects worker dignity and fosters a respectful, inclusive work environment.

Grievance Mechanisms & Disciplinary Practices

• We review the design, accessibility, and effectiveness of grievance channels, ensuring workers can raise concerns confidentially and without fear of retaliation.
• Disciplinary procedures are evaluated for fairness, proportionality, documentation accuracy, and alignment with legal standards. Effective grievance systems strengthen workforce trust and reduce conflict-related disruptions.

Occupational Health & Safety (OHS)

• Our comprehensive OHS assessment includes fire safety systems, emergency preparedness, machine safeguarding, electrical safety, chemical handling, PPE usage, incident reporting, and risk assessments.
• We examine training programs, safety committee effectiveness, and compliance with occupational health regulations to protect employee well-being and reduce workplace accidents.

Bonded & Forced Labor Prevention

• We evaluate recruitment practices, employment contracts, wage deduction systems, identity document handling, and freedom of movement policies to ensure all employment is voluntary.
• Our review safeguards against coercion risks, recruitment fee exploitation, and hidden labor violations that could jeopardize brand reputation and market access.

Child Labor Prevention & Protection for Young Workers

• We verify robust age verification systems, hiring documentation controls, remediation procedures, and legally compliant working conditions for young workers.
• This ensures alignment with national law and international child labor prevention standards while protecting vulnerable groups.

Dormitory & Canteen Conditions

• Where accommodation and food services are provided, we assess living standards, hygiene, fire safety, sanitation, potable water access, space allocation, and food safety practices.
• Safe and dignified living conditions contribute directly to worker satisfaction, productivity, and employer credibility.

Environmental Protection (Within Social Scope)

• Within the social compliance framework, we evaluate environmental responsibility practices such as waste management, pollution control measures, chemical handling protocols, and regulatory compliance.
• This integrated approach supports responsible operations and strengthens ESG performance.

Overall Worker Welfare

• Assess general workplace conditions including ventilation, lighting, sanitation facilities, medical access, rest areas, drinking water, and workplace ergonomics.
• A focus on worker welfare enhances morale, productivity, and long-term organizational stability.

Audit Outcomes

EBS social compliance audits deliver:

• Clear visibility of compliance status and risk exposure
• Evidence-based findings aligned with buyer expectations
• Practical insight to support corrective action planning
• Enhanced transparency across supply chains

Through professional integrity and technical expertise, Ever Better Solutions (EBS) supports organizations in moving beyond basic compliance—toward resilient, ethical, and globally competitive supply chains.